Google review management · Paarl
Never let a review go unanswered again.
Stoa keeps your Google Business reviews answered, on-brand, and building trust. AI drafts every reply within 24 hours — you approve, edit, or skip before anything goes live.
No contract · Cancel anytime · You approve every reply
New Google review detected
Lindiwe M.
“Great service and friendly staff, but I waited almost 20 minutes past my appointment time.”
Thank you for the kind words, Lindiwe — and sorry about the wait. We’re working on tightening up scheduling so it doesn’t happen again. Hope to see you back soon!
Nothing posts to Google until you say so.
The problem
83%
of customers check Google reviews before choosing a local business
Most business owners know reviews matter — but between running the business and everything else, replies happen inconsistently, or not at all. Every unanswered review just sits there, at the top of your profile, for the next customer to see.
Missed replies
Weeks go by between replies, if any come at all — while new customers are reading every one.
Inconsistent tone
Whoever has five minutes free writes the reply, so tone and quality swing from review to review.
Negative reviews skipped
The hardest reviews to answer are the ones that matter most, and they're the first to get ignored.
How it works
Six steps, almost none of them yours.
Connect
A one-time setup links Stoa to your public Google Business listing. No password sharing, no changes to who has account access.
Detect
New reviews are picked up automatically, day or night — nothing to check manually.
Draft
AI writes a tailored, on-brand reply that matches the tone of your business and responds to what the customer actually said.
Approve
You review drafts in a weekly digest by email or WhatsApp — approve, edit, or skip each one. Nothing posts without you.
Request
A monthly campaign invites all recent customers equally to leave a review — never filtered or gated, in line with Google's policies.
Report
A simple monthly report shows review volume, rating trend, and how quickly you're responding.
What you get
A quieter inbox and a stronger profile.
Stoa runs in the background so your Google Business profile keeps working for you — without becoming one more thing on your to-do list.
- Every review answered within 24 hours (same-day on Pro)
- Replies that sound like your business, not a chatbot
- A steady stream of new reviews from real, recent customers
- Full visibility into your rating trend, month over month
- Zero risk — you approve every word before it's posted
- No contracts. Cancel anytime.
Pricing
Simple monthly plans, no surprises.
First month free — 30-day pilot, no contract, cancel anytime
Starter
Reputation
R1 500/month
- AI-drafted replies to every new review
- Weekly approval digest (email or WhatsApp)
- Monthly performance report
Growth
Reputation + Rank
R2 250/month
- Everything in Reputation
- Monthly review-request campaign to recent customers
- Steady, policy-compliant growth in review volume
Pro
Full Presence
R3 000/month
- Everything in Reputation + Rank
- Priority same-day replies
- Quarterly strategy check-in call
Why AI drafts, you decide
You’re always in control.
Google requires business owner consent before any reply goes live, and prohibits incentivized or filtered review requests. Stoa is built around that — not despite it. AI does the drafting; you make the call.
Nothing auto-posts
Every AI-drafted reply waits for your approval. You can post it as-is, edit it, or skip it entirely.
No review-gating
Review requests go out to all recent customers equally — never filtered by star rating, exactly as Google's policies require.
Your account stays yours
Setup connects to your public Google Business listing. We never ask for your login or change who has account access.
Get started
Try Stoa free for 30 days.
No contract, no card required to start. Tell us a little about your business and we’ll set up your pilot within a couple of days.
Or reach us directly at hello@stoaco.co.za